Skip to main content


Director of EMS


Emergency Medical Services "EMS"






Full Time


Minimum Entry Level Qualifications

  1. Experience and/or level of competency:
    • Current Paramedic certification in the state of Texas with a minimum of 5 years field service and 3 years of supervisory/management service. (Required)
    • Current CPR, ACLS, Trauma Life Support and Pediatric certification. EMT/Paramedic Instructor certification (or able to obtain within 180 days of hire).
    • NIMS 100, 200, 700 and 800 Certificates. Hazard Material Awareness training (or able to obtain within 90 days of hire).
    • Valid Driver's License and Defensive Driving Certificate or Emergency Vehicle Operational Course Certificate.
  2. Academic Preparation:
    • Required: An Associate degree.
    • Preferred: A Bachelor's degree from an accredited university in a medical field, public safety administration, or healthcare administration.
    • Texas Paramedic Certification/License

Job Summary:

The Emergency Medical Services (EMS) director is a full-time employee with core hours of 0800-1700 Monday – Friday. Directs all emergency, trauma, medical and intra-facility transportation activities within Val Verde County. Supervises the EMS staff. Responsible for all medical licensure, clinical operations, evaluating and recommending capital purchases, and billing of EMS contractors as well as oversight of staff, education and training. Maintains performance improvement activities for EMS and actively participates in all service and quality initiatives. Develops and controls the annual EMS budget. Works with the senior leadership team to develop a strategic EMS plan. Organizes the department to meet goals and is responsible for achieving the department outcomes. Also assesses and manages medical, trauma and environmental emergencies under the supervision of on or off line medical control. Safely transports sick/injured persons to medical facilities. Oversees the Emergency Preparedness Program for the organization.

Specific Responsibilities:

  1. Overall leadership, direction, wellbeing and control of VVMRC Emergency Medical Services.
  2. Directs EMS patient care to ensure patients’ needs are met and the facility’s policies and procedures are followed.
  3. Development, implementation and evaluation of field clinical training for dispatchers, EMTs and paramedics.
  4. Management activities of interviewing, hiring, training, scheduling, assessment, and termination of staff with respect to clinical, functional, and behavioral competency.
  5. Provides education and guidance to staff on performance improvement. Able to plan, organize and participate in orientation and in-service training for staff.
  6. Maintains an active and good working relationship with area emergency response departments, fire and law enforcement, military and other ancillary services.
  7. Ensures the Emergency Medical Services are in compliance with local, state, federal codes and regulations and applicable regulatory agencies.
  8. Knowledgeable of FCC regulations governing radio communications.
  9. Ensures staff meets requirements of the State Board of EMS; and maintains appropriate records.
  10. Assists in the development and implementation of EMS treatment protocols and actively works with Emergency Department to facilitate a mutually cooperative service.
  11. In coordination with the EMS Medical Director develops implements and revises EMS protocols and procedures.
  12. Ensures staff compliance and competency with emergency medical transport regulations, protocol and policy and procedures and with environmental safety and infection control standards.
  13. Maintains all emergency equipment, supplies, day room, and facility location in an orderly, clean, and functional manner.
  14. Responsible for educating EMS staff on proper methods of documentation to maximize reimbursement and for establishing effective and comprehensive billing and collections procedures with either a 3rd party vendor or within the hospital.
  15. Shall meet quarterly with billing/collection vendor (s) to review and manage effectiveness of their service and to make adjustments as necessary.
  16. Communicates appropriately and clearly to Senior Leader Team, medical director, physicians, nursing and staff keeping them appropriately informed of essential information.
  17. Stays informed of trends, advancements in pre-hospital medicine through continuing education, seminars, conferences, professional societies and journals and keeps Crew Chiefs properly informed.
  18. Knowledgeable of the geographical area covered by the Emergency Medical Services.
  19. Knowledgeable of CMS requirements for emergency preparedness and emergency planning.
  20. Performs other related and similar duties as requested.