Chief Operating Officer
The COO reports to the CEO and ensures the consistent and well-coordinated delivery of quality patient care consistent with the organization’s mission, vision, legacy, values and strategic direction. The COO plans, prioritizes, recommends policy, and oversees the development and execution of operating and service standards and operating budgets for assigned departments/service lines as established by the CEO. The COO also is instrumental in recommending and implementing performance improvement efforts throughout the organization, in conjunction and cooperation with other leaders.
- Effectively and collaboratively working with members of the executive and leadership team to accomplish the goals and objectives of the organization.
- Assisting in the preparation of short term and long range strategic plans, supporting tactics, and related business plans/budgets based on broad corporate goals and growth objectives.
- Maintaining a sound plan of corporate organization establishing policies to insure adequate management development and to provide for capable management succession.
- Developing and installing procedures and controls to promote communication and adequate information flow. On behalf of CEO, works directly with the senior leader team in organizing and reporting outcomes to key stakeholders.
- Establishing operating policies, goals, and objectives consistent with the Chief Executive Officer’s broad policies and initiatives.
- Develops, implements and monitors operating budgets for areas of responsibility.
- Ability to ready, analyze and interpret financial reports and contracts.
- Managing subordinate department directors and managers to the accomplishment of their assigned goals in multiple departments including, but not limited to:
- Ensuring the responsibilities, authorities and accountability of all direct subordinates are defined, understood, and being achieved.
- Ensuring that all organization activities and operations within the areas managed are carried out in compliance with local, state and federal regulations, CIHQ/CMS standards and laws governing healthcare operations.
- Maintaining communication with the medical staff; attends medical staff committee meetings including the Medical Executive Committee as assigned.
- Effectively presents written and verbal information to top management, medical staff, public groups and Governing Body.
- Preparing, analyzing and interpreting business plans, financial reports & contracts and briefs the CEO & CFO as needed.
- Responsible for interviewing, hiring, assigning and directing work, counseling, appraising performance, rewarding and disciplining personnel for direct reports and subordinates.
- Standing in as the CEO in the absence of the CEO.
- Other duties and responsibilities of similar nature and complexity as needed.
Standards & Expectations
- Personal Behavior: The Mission/Vision/Legacy (MVL) Statement and Core Values defines the culture of VVRMC and each employee is expected live MVL and adhere to the behaviors defined in the six (6) Core Values. This agreement is reinforced annually. All employees are to understand and actively support MVL and the Core Values. Managers are expected to be active role models and intervene when appropriate. Attached as a part of this job description is a copy of the MVL and Core Values.
- Compliance to Regulatory and/or Administrative Rule: VVRMC is a County Hospital District operating in compliance with the rules, regulations, and policies established by Federal, State, County and hospital authorities. Employees and manager are expected to understand the limitations of their role and responsibilities and to act within their scope of work. Each is expected to ask for assistance from competent leadership when in doubt.
- Job Competency: All positions in the hospital require competency assessments each year. Each employee and manager is expected to satisfactorily complete the appropriate testing and/or assessment required within the time frame established.
Minimum Entry Level Qualifications
Experience and/or level of competency:
- A minimum of 8-10 years of progressive and significant leadership experience in a complex healthcare delivery organization.
Hands on experience in leading and/or directing complex multi-disciplinary acute care operations that includes direct responsibility of the services assigned.
- A solid understanding of hospital financial management, business planning, strategic planning, and operational assessment.
- Recent healthcare leadership experience in a rural hospital setting with a current understanding of the general market conditions and operation of a stand-alone hospital.
- Bachelors in Business, Healthcare or a related field.
- A graduate degree in hospital administration, business administration or a related field is preferred.