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Executive Leadership

Linda Walker, Chief Executive Officer

Val Verde Regional Medical Center (VVRMC) is pleased to announce new leadership. Linda Walker, MBA, RHIA, is VVRMC’s Chief Executive Officer. She joins VVRMC with 20 years of healthcare operations and leadership experience.

Walker’s extensive leadership experience covers acute care hospital operations, both clinical and non-clinical, as well as specialty and rural health care clinical operations. She held the positions of physician services officer at Uvalde Memorial Hospital and CEO of Uvalde Medical and Surgical Associates, both in Uvalde, Texas. Her operational and financial knowledge of both inpatient and outpatient sides of healthcare make her uniquely qualified for rural hospital leadership.

"My passion for providing quality patient care for the members of our rural community is unmatched. Our staff members are committed to our goals, and our physicians and other healthcare providers are some of the best you can find. We must be patient-centric at all times. I have collaborated and led in all aspects of hospital strategic planning and business line development, and look forward to bringing my knowledge and experiences to VVRMC," stated Walker. Additionally, as a long-time resident of South Texas, Walker has a deep understanding of the culture of the community and the many positive attributes Del Rio has to offer. She, her husband Lynn and their four children have experienced many events in the community and especially enjoy fishing and boating at Amistad Lake.

With her past experience and dedication to rural healthcare, Walker has the background and ability to move VVRMC forward toward its Mission, Vision and Legacy while strengthening the foundation already in place. "Healthcare is an ever-changing environment," she said, "and we must have an outward mindset to meet the many challenges coming our way. Being flexible and proactive are must-haves for success in what we do. I am very excited to be part of VVRMC."

Claudia Falcon, Chief Financial Officer

Claudia Falcon had been the assistant chief financial officer (CFO) at VVRMC for over a year. She has now been promoted to CFO.

Falcon was born and raised in Uvalde. She has an extended family there. Her family is very important to her, and she enjoys spending time with them. "My family is the reason I was able to go to school and pursue a career. Without their support, I couldn’t have accomplished what I have."

She has accomplished a lot. Falcon graduated from Uvalde High School; earned her Associate’s degree at Southwest Texas Junior College; and then went on to Our Lady of the Lake University of San Antonio, where she earned her Bachelor’s in Business Management with a minor in Organizational Leadership and a Master’s in Finance and Accounting. She has also served as secretary on the board of the Healthcare Finance Management Association. She has 20-plus years of experience in a healthcare setting.

"I’ve had experience in nearly all aspects of the revenue cycle and hospital operations" she says. She started as a receptionist and worked her way up—all while going to school and raising a family. In 2017, she accepted the position of controller and in April of 2019 was offered an opportunity at VVRMC as assistant CFO.

Falcon and her husband Roy are very active in the Catholic church. They are active parishioners at St. Mary Magdalene in Brackettville. Between her and her husband, they have four grown boys, a daughter-in-law and two granddaughters. When she isn’t working, she is spending time with her family, involved in church activities and attending church retreats. She enjoys visiting cathedrals with her husband and went on a pilgrimage to Mexico City a few years ago.

She understands the functioning of communities in our area and loves Del Rio. "It feels like home," she says.

Keith Willey, Chief Information Officer

Keith Wiley comes to VVRMC from Vermont, where he gained extensive experience in healthcare-related information technology systems. He originally came to us to manage Meditech implementation in the main hospital and all our clinics. Meditech is an electronic records management (ERM) program allowing VVRMC to streamline work flow and offers a multitude of ways to provide services to our patients. It has been a major undertaking and allows all VVRMC facilities to share information.

He now serves as VVRMC's chief information officer, responsible for all IT-related activities. He supervises a team of network engineers, PC support technicians and help desk coordinators in supporting all IT users.

We are fortunate to have a CIO with such a wealth of knowledge and experience.

Jorge Jurado, MBA, Practice Management Administrator

Jorge Jurado is a Del Rio native. He graduated from Del Rio High School and attended the University of Texas San Antonio. He received an MBA in management from Sul Ross State University.

Before he came to VVRMC, he was the administrator of a long-term care facility here in Del Rio. He has experience with managing healthcare teams; ensuring compliance with local, state and federal healthcare regulations; and financial management of healthcare facilities. He also has financial management experience and the ability to creatively problem solve.

Jurado is dedicated to quality assurance and already has developed relationships with the community. These relationships are a great foundation for promoting VVRMC services and supporting grant opportunities with partnerships providing healthcare opportunities for the entire community.

Norma Teran, Chief Nursing Officer

VVRMC Welcomes Chief Nursing Officer Norma Teran, DNP, MBA, RN to the VVRMC family. Ms. Teran is a nursing executive with experience in achieving organizational goals and enhancing patient care. She has proven clinical leadership with expertise in the achievement of clinical and operational excellence continuously fostering growth and development. She has significant accomplishments in project management, nursing recruitment and retention, nursing team development, clinical service line expansion and centers of excellence establishment.

Ms. Teran comes to VVRMC with decades of nursing experience and 10 years of executive nursing experience – all in Texas. Her proven leadership experience coupled with a BA in nursing, an MA in Business Administration and a Doctorate in Nursing Practice will make her an excellent CNO. We welcome her to our community.

Leadership Team

  • Director of Business Development
    Elaine S. Trevino

  • Director of Education
    Tara Vets Windle

  • Director of Emergency Medical Services and Emergency Management
    Angela Prather

  • Director of Environmental Services
    Frank Maldonado

  • Director of Food and Nutritional Services
    Cheryl Wolff

  • Director of Health Information Management
    Karen Oncken

  • Director of Informatics
    Jureza Moselina

  • Director of Laboratory
    Patricio Rodriguez, Jr

  • Director of Materials Management
    Terri Adam

  • Director of Medical Staff Services
    Gloria Ziegler

  • Director of Pharmacy
    Director of the Year, 2017
    Irma Chapa

  • Director of Physician Recruiting
    Becky Alexander

  • Director of Plant Operations
    Robert Carrillo

  • Director of Radiology
    Director of the Year, 2018
    Pina Calderon

  • Director of Rehabilitation Services
    Baldemar Briones

  • Director of Respiratory Services
    Maria Barksdale

  • Senior Director of Revenue Cycle Management
    Michelle Silva, BA

  • Director of Risk and Compliance
    Brisa Lopez

  • Chief of Security
    Rudy Ortiz

  • Director of Women's Center and Nursery
    Kandis Dickson